SDK Errors

2min

Pay3 SDK provides error states that can be access from the Application.

Initialisation Errors

Code

Message

Description

1001

Failed to initialize

Error connecting with services while initializing the client-side wallet.

Make sure the clientId is enabled and configured.

1002

Domain not whitelisted

To enable the wallet in a new domain, please contact us.

1003

Not initialized

This error can happen when the application uses SDK components and features before initialization.



Transaction Errors

Code

Message

Description

7001

Unable to fetch buy offer

Error fetching suitable offer while initialising the transaction. This can happen if the amount doesn't match limit checks, payment method and country not supported.







9002

No route found for checkout

Currently there is no partner supporting the selected payment method.







9003

Payment Cancelled

Payment cancelled during the checkout process.







9004

Failure with partner

Error occurred while the payment was processed by the payment partner.

9004.1

Failure with partner

User limit exceeded.

9004.2

Failure with partner

Error trying to validate tax ID document.

9004.3

Failure with partner

Invalid transaction ID.

9004.4

Failure with partner

Transaction is invalid.







9005

Payment Declined

Downstream payment partner declined the transaction.

9005.1

Payment Declined

TaxID doesn’t exist.

9005.2

Payment Declined

CPF query for minors blocked in compliance with the General Data Protection Law - LGPD.

9005.3

Payment Declined

TaxID pending regularisation.

9005.4

Payment Declined

TaxID suspended.

9005.5

Payment Declined

TaxID canceled by local authority.

9005.6

Payment Declined

Impeached TaxID.

9005.7

Payment Declined

Transaction declined for unknown reason.

9005.8

Payment Declined

Payment rejected by risk analysis.

9005.9

Payment Declined

Unauthorized. Invalid security code.

9005.10

Payment Declined

Unauthorized. Restricted card.

9005.11

Payment Declined

Unauthorized. Card expired.

9005.12

Payment Declined

Unauthorized. The card does not belong to the payment network.

9005.13

Payment Declined

Unauthorized. Check the situation of the store with the issuer.

9005.14

Payment Declined

There is an issue with this card. Please contact the issuer.

9005.15

Payment Declined

Transaction not authorized. Please try again.

9005.16

Payment Declined

Invalid/Incorrect Destination Account.

9005.17

Payment Declined

Insufficient funds in Payout account.

9005.18

Payment Declined

User payment declined due to source account mismatch.

9005.19

Payment Declined

Missing Destination Account.

9005.20

Payment Declined

No Payin prior to Payout.

9005.21

Payment Declined

Payment was not completed on time.

9005.22

Payment Declined

Transaction failed at processor end due to risk control.Please try using a different payment method/card.

9005.23

Payment Declined

Account is invalid or not active.

9005.24

Payment Declined

User information entered is invalid.

9005.25

Payment Declined

System is busy, please try again later.

9005.26

Payment Declined

Request timed out.

9005.27

Payment Declined

Unknown error.

9005.28

Payment Declined

The signature verify failed.

9005.29

Payment Declined

Invalid merchant.

9005.30

Payment Declined

Invalid merchant APP.

9005.31

Payment Declined

Invalid parameter - input parameter field length does not meet the requirement.

9005.32

Payment Declined

Amount is incorrect.

9005.33

Payment Declined

Invalid country, please refer to Supported Country/Region and Currency.

9005.34

Payment Declined

Invalid currency, please refer to Supported Country/Region and Currency.

9005.35

Payment Declined

Invalid contract, please check contract validity.

9005.36

Payment Declined

The payment method does not exist; please change to other payment methods.

9005.37

Payment Declined

The payment method is temporarily unavailable; please change to another payment method.

9005.38

Payment Declined

Maximum amount limit.

9005.39

Payment Declined

Amount limit.

9005.40

Payment Declined

Duplicate order.

9005.41

Payment Declined

The merchant is not onboarded; please complete merchant onboarding

9005.42

Payment Declined

Payment is being processed; please try again later.

9005.43

Payment Declined

Invalid ledger participant.

9005.44

Payment Declined

Order closed.

9005.45

Payment Declined

Insufficient Balance.

9005.46

Payment Declined

OTP verification exceeds limit.

9005.47

Payment Declined

OTP verification failed.

9005.48

Payment Declined

Verification times exceeded.

9005.49

Payment Declined

Barcode refresh limit.

9005.50

Payment Declined

Barcode refresh failed.

9005.51

Payment Declined

Invalid card number.

9005.52

Payment Declined

Invalid card number validity period.

9005.53

Payment Declined

Invalid cardholder name.

9005.54

Payment Declined

Invalid CVV.

9005.55

Payment Declined

Unsupported card.

9005.56

Payment Declined

Invalid phone number.

9005.57

Payment Declined

Invalid UPI.

9005.58

Payment Declined

Pin verification exceeds limit.

9005.59

Payment Declined

Invalid PIN.

9005.60

Payment Declined

Invalid bank card number.

9005.61

Payment Declined

Invalid ID number.

9005.62

Payment Declined

Invalid Email.

9005.63

Payment Declined

Invalid document.

9005.64

Payment Declined

Invalid TC Kimlik No.

9005.65

Payment Declined

Invalid date format.

9005.66

Payment Declined

Invalid payee name.

9005.67

Payment Declined

Invalid remark.

9005.68

Payment Declined

Invalid CNIC.

9005.69

Payment Declined

Payment Failed.

9005.70

Payment Declined

Account locked/frozen.

9005.71

Payment Declined

User canceled third-party payment.

9005.72

Payment Declined

Your payment was declined due to authentication failure. Please try using a different card or contact your issuer for more detail.

9005.73

Payment Declined

Authorization expired.

9005.74

Payment Declined

Authorization failed or does not exist.

9005.75

Payment Declined

Merchant blacklist blocking.

9005.76

Payment Declined

Request rejected by third party.

9005.77

Payment Declined

The order does not exist.

9005.78

Payment Declined

Refund failed; the payment method does not support refund.

9005.79

Payment Declined

Invalid refund order number.

9005.80

Payment Declined

The customer bank account has been closed.

9005.81

Payment Declined

The country of the business address provided does not match the account country.

9005.82

Payment Declined

Account country change requires additional steps.

9005.83

Payment Declined

Some account information mismatches with one another.

9005.84

Payment Declined

The bank account number provided is invalid.

9005.85

Payment Declined

The specified amount is greater than the minimum amount allowed

9005.86

Payment Declined

The specified amount is less than the minimum amount allowed

9005.87

Payment Declined

The bank account provided cannot be used to charge.

9005.88

Payment Declined

The customer account cannot be used with the payment method

9005.89

Payment Declined

This card has been declined too many times.

9005.90

Payment Declined

The customer account has insufficient funds to cover this payment.

9005.91

Payment Declined

An error occurred when processing the card.

9005.92

Payment Declined

Too many requests hit the API too quickly.

9005.93

Payment Declined

The bank routing number provided is invalid.

9005.94

Payment Declined

The shipping address information cannot be used to accurately determine tax rates.

9005.95

Payment Declined

Customer's payment instrument is inactive.

9005.96

Payment Declined

Customer's payment instrument was blocked by the network

9005.97

Payment Declined

Request session is timed out. Kindly retry after sometime.

9005.98

Payment Declined

A network infrastructure error was detected

9005.99

Payment Declined

Transaction declined due to invalid issuer.

9005.100

Payment Declined

Transaction failed due to host timeout.

9005.101

Payment Declined

There is some temporary issue from the bank side.

9005.102

Payment Declined

Transaction failed due to system error.

9005.103

Payment Declined

System error was detected at payment processor end

9005.104

Payment Declined

Transaction failed due to unknown error.

9005.105

Payment Declined

Problem occurred while getting terminal

9005.106

Payment Declined

Transaction failed due to acquirer not participating.

9005.107

Payment Declined

Transaction failed due to invalid card type.

9005.108

Payment Declined

The server encountered an unexpected error while processing the request.

9005.109

Payment Declined

Transaction rejected at NPCI. Please contact the acquirer.

9005.110

Payment Declined

There is some network issue from the bank side.

9005.111

Payment Declined

Invalid card status for the provided card details.

9005.112

Payment Declined

Transaction declined because service is not available.

9005.113

Payment Declined

Issuer bank did not respond on time.

9005.114

Payment Declined

Issuer bank or payment service provider declined the transaction.

9005.115

Payment Declined

Payment service provider declined the transaction

9005.116

Payment Declined

Customer has exceeded the withdrawal amount limit.

9005.117

Payment Declined

Card is restricted or not valid.

9005.118

Payment Declined

Transaction declined because of violation of law.

9005.119

Payment Declined

Transaction is not captured.

9005.120

Payment Declined

Transaction failed due to various reasons (invalid mpin, user connectivity issue).

9005.121

Payment Declined

Transaction declined because of suspected fraud.

9005.122

Payment Declined

User has exceeded daily limit of transferring funds.

9005.123

Payment Declined

Transaction declined because of blocked account.

9005.124

Payment Declined

Transaction failed as the authentication failed at bank end.

9005.125

Payment Declined

The request the client made is incorrect or corrupt.

9005.126

Payment Declined

Bank unable to authorize the transaction.

9005.127

Payment Declined

Customer has exceeded the withdrawal count limit.

9005.128

Payment Declined

Transaction declined as the session got expired for this transaction.

9005.129

Payment Declined

Transaction declined due to risk.

9005.130

Payment Declined

Customer account is closed.

9005.131

Payment Declined

Transaction declined as the card is expired or incorrect expiry date.

9005.132

Payment Declined

Transaction not permitted to cardholder.

9005.133

Payment Declined

Amount exceeded the authorized merchant limit.

9005.134

Payment Declined

Inactive card or card not authorized for card not present transaction.

9005.135

Payment Declined

Transaction not permitted to cardholder.

9005.136

Payment Declined

Customer has exceeded the withdrawal frequency limit.

9005.137

Payment Declined

Transaction declined because of blocked account/card.

9005.138

Payment Declined

Transaction daily limit exceeded.

9005.139

Payment Declined

This transaction has been declined/canceled by the user.

9005.140

Payment Declined

Transaction exceeds credit card limit.

9005.141

Payment Declined

PSP/Bank server downtime. Kindly retry after sometime.

9005.142

Payment Declined

User is not authorized to perform this action. Reach out to issuer bank.

9005.143

Payment Declined

Transaction declined because it exceeds risk threshold.

9005.144

Payment Declined

Customer entered incorrect card number details.

9005.145

Payment Declined

Retry the transaction.

9005.146

Payment Declined

This PSP is not allowed to initiate this payment.

9005.147

Payment Declined

Transaction amount limit exceeded.

9005.148

Payment Declined

Some of the details related to the transaction are missing.

9005.149

Payment Declined

Transaction is not allowed by bank.

9005.150

Payment Declined

PSP server downtime. Kindly retry after sometime.

9005.151

Payment Declined

User's phone number is not registered to the bank.

9005.152

Payment Declined

Invalid Request.

9005.153

Payment Declined

Transaction cost or currency not supplied.

9005.154

Payment Declined

Cart ID not set.

9005.155

Payment Declined

Invalid store ID.

9005.156

Payment Declined

Invalid transaction mode.

9005.157

Payment Declined

Card expiry not supplied.

9005.158

Payment Declined

Card start date not supplied.

9005.159

Payment Declined

Card issue number not supplied.

9005.160

Payment Declined

Card number not supplied.

9005.161

Payment Declined

Invalid card security code (CVV).

9005.162

Payment Declined

Card security code (CVV) not supplied.

9005.163

Payment Declined

Name not valid/not supplied.

9005.164

Payment Declined

Address not valid/not supplied.

9005.165

Payment Declined

Country not valid/not supplied.

9005.166

Payment Declined

IP address not valid/not supplied.

9005.167

Payment Declined

Card/Currency/Class combination not supported.

9005.168

Payment Declined

Invalid transaction reference.

9005.169

Payment Declined

Amount differs from original.

9005.170

Payment Declined

Currency differs from original.

9005.171

Payment Declined

Original transaction not authorised.

9005.172

Payment Declined

Original transaction already voided.

9005.173

Payment Declined

Original transaction mismatch.

9005.174

Payment Declined

Invalid start date.

9005.175

Payment Declined

Card details differ from original.

9005.176

Payment Declined

Not authorised.

9005.177

Payment Declined

Original transaction cannot be voided.

9005.178

Payment Declined

Cancelled.

9005.179

Payment Declined

No response.

9005.180

Payment Declined

Unable to refund.

9005.181

Payment Declined

Previous transaction is on hold.

9005.182

Payment Declined

Invalid transaction class.

9005.183

Payment Declined

Invalid transaction type.

9005.184

Payment Declined

Email not valid/not supplied.

9005.185

Payment Declined

Phone number not valid/not supplied.

9005.186

Payment Declined

Transaction mode differs from original.

9005.187

Payment Declined

3DSecure authentication not available for this card.

9005.188

Payment Declined

3DSecure authentication rejected.

9005.189

Payment Declined

Description not set.

9005.190

Payment Declined

Sold Out.

9005.191

Payment Declined

Card is for ATM use only.

9005.192

Payment Declined

Invalid transaction Method.

9005.193

Payment Declined

Transaction part not specified.

9005.194

Payment Declined

Unable to access transaction part.

9005.195

Payment Declined

Error connecting to service provider.

9005.196

Payment Declined

Request aborted.

9005.197

Payment Declined

Verification failed.

9005.198

Payment Declined

Refer to card issuer.

9005.199

Payment Declined

Do not honor.

9005.200

Payment Declined

Address verification (AVS) mismatch.

9005.201

Payment Declined

Card security code (CVV) and address (AVS) mismatch.

9005.202

Payment Declined

Card is not enabled for e-commerce.

9005.203

Payment Declined

Card cancelled.

9005.204

Payment Declined

No/invalid account.

9005.205

Payment Declined

Invalid Terminal configurations.

9005.206

Payment Declined

Invalid value for split parameter.

9005.207

Payment Declined

Split payment not enabled for the store.

9005.208

Payment Declined

Card token validation failed.

9005.209

Payment Declined

STCPay order creation falied.

9005.210

Payment Declined

Paypal order creation falied.

9005.211

Payment Declined

Problem with Cybersource configurations.

9005.212

Payment Declined

Anti-fraud pre-auth.

9005.213

Payment Declined

Anti-fraud post-auth.

9005.214

Payment Declined

Card limits exceeded.

9005.215

Payment Declined

Terminal limits.

9005.216

Payment Declined

Fraud deteted by the acquirer.

9005.217

Payment Declined

Multiple email used with the same card.

9005.218

Payment Declined

Internal system error.

9005.219

Payment Declined

Invalid end date.

9005.220

Payment Declined

Limit value should be less than or equal to 4000.

9005.221

Payment Declined

The date range exceeds seven days.

9005.222

Payment Declined

Invalid or less parameters in URL.

9005.223

Payment Declined

From date can not be grater than to date.

9005.224

Payment Declined

Transaction is already captured.

9005.225

Payment Declined

Invalid path parameter.

9005.226

Payment Declined

Acquirer system error.

9005.227

Payment Declined

Invalid issuer.

9005.228

Payment Declined

Restricted.

9005.229

Payment Declined

Closed card/account.

9005.230

Payment Declined

Authorisation revoked.

9005.231

Payment Declined

Fraud suspected by issuer.

9005.232

Payment Declined

Fraud suspected by scheme.

9005.233

Payment Declined

Scheme lifecycle/policy.

9005.234

Payment Declined

Unable to route.

9005.235

Payment Declined

OTP Limit exceeded.

9005.236

Payment Declined

Already paid.

9005.237

Payment Declined

Payment expired.







9006.1

Refund Failed

There was an issue with Refund transaction.

9006.2

Refund Failed

Invalid Refund Amount

9006.3

Refund Failed

Invalid Refund Parent Order

9006.4

Refund Failed

Refund needs to be completed manually by the bank.

9006.5

Refund Failed

Currently refund cannot be processed, please reach out to client experience.







9007

Under Paid

Crypto amount received is less than expected order amount.