---
title: Status Reference
slug: status-reference
docTags:
createdAt: 2025-11-26T07:51:14.143Z
---
This document lists all possible order status and its sub payment status.
## Order Status
Below is the list of status which are shared in webhook for orders related to **fiat and crypto checkout and payout transactions.**
| Order Status | Order Status Description |
| -------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| CREATED | Order initiated |
| ORDER\_STARTED | Payment partner has started the order
|
| ORDER\_PAYMENT\_AWAITING | Payment partner is waiting for user to complete the Payment |
| ORDER\_PAYMENT\_PROCESSING | Payment partner checking for payment record.
User will be shown processing screen |
| ORDER\_PAYMENT\_INITIATED | Payment partner is checking for payment record and will make the payment.
User can close the Pay3 payment screen |
| COMPLETED | Payment is successfully completed.
Refer to the `exchangeAmount / receivedAmount` field in the "Fiat/Crypto Order Details API" to verify the paid sum. |
| FAILED | Error occurred during the process |
| ABANDONED | Transaction timeout |
## Payment Status
Some of the Order Status can have payment status
| Payment Status | Parent Order Status | Payment Status Description |
| ----------------------------- | ------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------- |
| SUCCESS/COMPLETED | COMPLETED | Payment completed successfully |
| DECLINED | FAILED | Declined by Payment Partner |
| CANCELED | FAILED | User cancelled the transaction |
| MAX\_RETRIES\_REACHED | ABANDONED | Transaction timeout |
| UNDER\_PAID\_FAILED | FAILED | **Crypto amount** received is less than expected order amount |
| UNDER\_PAID | COMPLETED | **Crypto amount** received is within the minimun configured under payment limit. |
| OVER\_PAID | COMPLETED | **Crypto amount **received is more than order amount |
| AWAITING\_APPROVAL | ORDER\_PAYMENT\_INITIATED | The transaction is currently under review. |
| REFUNDED | FAILED | Refund has been completed. |
| REFUND\_INITIATED | FAILED | Refund has been initiated by Pay3 |
| REFUND\_FAILED | FAILED | There was in issue with Refund transaction |
| REVIEW\_CREATED | COMPLETED | In cases where the payment partner requires additional documents before settlement, the payment status changes from COMPLETED to REVIEW\_CREATED |
| REVIEW\_SUBMITTED | COMPLETED | Status after the details are submitted to Payment partner for review |
| REVIEW\_INPROGRESS | COMPLETED | Status when the payment partner starts reviewing the documents submitted |
| REVIEW\_COMPLETED | COMPLETED | Status on completion of review, this will be followed by REVIEW\_SETTLED |
| REVIEW\_FAILED | COMPLETED | Expiry of the Review request |
| REVIEW\_SETTLED | COMPLETED | Status once the funds are transfered from Payment partner to App's account, in the cases where Review & Settlement flow is needed. |
| REVIEW\_MAX\_RETRIES\_REACHED | COMPLETED | Review did not reach a terminal status within configured time frame. Terminal states are REVIEW\_SETTLED, REVIEW\_FAILED, REVIEW\_MAX\_RETRIES\_REACHED |
| EXPIRED | FAILED | Transaction is expired. |
***