Status Reference

this document lists all possible order status and its sub payment status order status below is the list of status which are shared in webhook for orders related to fiat and crypto checkout and payout transactions order status order status description created order initiated order started payment partner has started the order order payment awaiting payment partner is waiting for user to complete the payment order payment processing payment partner checking for payment record user will be shown processing screen order payment initiated payment partner is checking for payment record and will make the payment user can close the pay3 payment screen completed payment is successfully completed refer to the exchangeamount / receivedamount field in the "fiat/crypto order details api" to verify the paid sum failed error occurred during the process abandoned transaction timeout payment status some of the order status can have payment status payment status parent order status payment status description success/completed completed payment completed successfully declined failed declined by payment partner canceled failed user cancelled the transaction max retries reached abandoned transaction timeout under paid failed failed crypto amount received is less than expected order amount under paid completed crypto amount received is within the minimun configured under payment limit over paid completed crypto amount received is more than order amount awaiting approval order payment initiated the transaction is currently under review refunded failed refund has been completed refund initiated failed refund has been initiated by pay3 refund failed failed there was in issue with refund transaction review created completed in cases where the payment partner requires additional documents before settlement, the payment status changes from completed to review created review submitted completed status after the details are submitted to payment partner for review review inprogress completed status when the payment partner starts reviewing the documents submitted review completed completed status on completion of review, this will be followed by review settled review failed completed expiry of the review request review settled completed status once the funds are transfered from payment partner to app's account, in the cases where review & settlement flow is needed review max retries reached completed review did not reach a terminal status within configured time frame terminal states are review settled, review failed, review max retries reached